{"users":[{"id":1,"username":"travis","name":"Travis Austin","avatar_template":"/user_avatar/community.mspintegrations.com/travis/{size}/288_2.png","admin":true,"moderator":true,"trust_level":2},{"id":30,"username":"KeithTessler","name":"Keith Tessler","avatar_template":"/letter_avatar_proxy/v4/letter/k/9d8465/{size}.png","trust_level":2},{"id":83,"username":"Tlek","name":"","avatar_template":"/letter_avatar_proxy/v4/letter/t/3da27b/{size}.png","trust_level":1},{"id":76,"username":"Mark","name":"","avatar_template":"/letter_avatar_proxy/v4/letter/m/e9c0ed/{size}.png","trust_level":2},{"id":62,"username":"DBachen","name":"Duncan Bachen","avatar_template":"/user_avatar/community.mspintegrations.com/dbachen/{size}/468_2.png","trust_level":2},{"id":60,"username":"bridaus","name":"BrianG","avatar_template":"/letter_avatar_proxy/v4/letter/b/b77776/{size}.png","trust_level":1},{"id":74,"username":"MTS","name":"James McKenna","avatar_template":"/user_avatar/community.mspintegrations.com/mts/{size}/505_2.png","trust_level":1},{"id":107,"username":"rui.gomes","name":"Rui","avatar_template":"/letter_avatar_proxy/v4/letter/r/5f8ce5/{size}.png","trust_level":0},{"id":10,"username":"user1","name":"Charley B","avatar_template":"/letter_avatar_proxy/v4/letter/u/5daacb/{size}.png","trust_level":1},{"id":32,"username":"Richard","name":"Richard Procter","avatar_template":"/letter_avatar_proxy/v4/letter/r/f0a364/{size}.png","trust_level":1},{"id":89,"username":"TDawgGCat","name":"TDawg GCat","avatar_template":"/user_avatar/community.mspintegrations.com/tdawggcat/{size}/477_2.png","trust_level":1},{"id":104,"username":"stevehughes","name":"Steve Hughes","avatar_template":"/letter_avatar_proxy/v4/letter/s/97f17d/{size}.png","trust_level":1},{"id":99,"username":"user5","name":"","avatar_template":"/letter_avatar_proxy/v4/letter/u/cab0a1/{size}.png","trust_level":1},{"id":100,"username":"pce","name":"Walt","avatar_template":"/letter_avatar_proxy/v4/letter/p/a698b9/{size}.png","trust_level":1},{"id":102,"username":"user6","name":"Nicole Quinless","avatar_template":"/letter_avatar_proxy/v4/letter/u/f1d935/{size}.png","trust_level":1},{"id":84,"username":"robinp","name":"Robin Purcell","avatar_template":"/letter_avatar_proxy/v4/letter/r/6bbea6/{size}.png","trust_level":0},{"id":68,"username":"rbuck","name":"Rich Buck","avatar_template":"/letter_avatar_proxy/v4/letter/r/9e8a1a/{size}.png","trust_level":1},{"id":15,"username":"jfitzgerald","name":"Jonathan","avatar_template":"/letter_avatar_proxy/v4/letter/j/b782af/{size}.png","trust_level":1},{"id":44,"username":"Obercor","name":"","avatar_template":"/letter_avatar_proxy/v4/letter/o/ce73a5/{size}.png","trust_level":1}],"primary_groups":[],"flair_groups":[],"topic_list":{"can_create_topic":false,"more_topics_url":"/c/questions/7?page=1","per_page":30,"top_tags":[{"id":3,"name":"autotask-api","slug":"autotask-api"},{"id":1,"name":"autotask","slug":"autotask"},{"id":12,"name":"confirmed-defect","slug":"confirmed-defect"}],"topics":[{"fancy_title":"About the Help & Questions category","id":13,"title":"About the Help & Questions category","slug":"about-the-help-questions-category","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2023-09-26T19:37:16.412Z","last_posted_at":null,"bumped":true,"bumped_at":"2023-09-26T19:38:09.566Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Discuss automation workflows built in MSPintegrations.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":611,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Adding a variable number of days to a date","id":436,"title":"Adding a variable number of days to a date","slug":"adding-a-variable-number-of-days-to-a-date","posts_count":8,"reply_count":3,"highest_post_number":8,"image_url":null,"created_at":"2026-07-30T19:28:34.679Z","last_posted_at":"2026-08-06T18:40:53.197Z","bumped":true,"bumped_at":"2026-08-06T18:40:53.197Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":16,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":30,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Prevent small social media icons from being imported into a ticket as a attachment","id":332,"title":"Prevent small social media icons from being imported into a ticket as a attachment","slug":"prevent-small-social-media-icons-from-being-imported-into-a-ticket-as-a-attachment","posts_count":29,"reply_count":10,"highest_post_number":29,"image_url":null,"created_at":"2025-04-07T10:05:19.544Z","last_posted_at":"2026-08-01T04:10:05.137Z","bumped":true,"bumped_at":"2026-08-01T04:10:05.137Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1039,"like_count":8,"has_summary":false,"last_poster_username":"MTS","category_id":7,"op_like_count":3,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":83,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":76,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":62,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":60,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":74,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Filesize too large Exceptions","id":433,"title":"Filesize too large Exceptions","slug":"filesize-too-large-exceptions","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-07-20T01:34:32.326Z","last_posted_at":"2026-07-21T19:46:44.272Z","bumped":true,"bumped_at":"2026-07-21T19:46:44.272Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":12,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":76,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Foreach / Loop Through Ticket Numbers in Email Body","id":431,"title":"Foreach / Loop Through Ticket Numbers in Email Body","slug":"foreach-loop-through-ticket-numbers-in-email-body","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-07-10T12:54:24.872Z","last_posted_at":"2026-07-10T21:52:57.419Z","bumped":true,"bumped_at":"2026-07-10T21:52:57.419Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":1,"name":"autotask","slug":"autotask"}],"tags_descriptions":{},"views":14,"like_count":1,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":107,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster, Accepted Answer","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Send As with MS 365 Graph","id":430,"title":"Send As with MS 365 Graph","slug":"send-as-with-ms-365-graph","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-07-01T16:58:17.440Z","last_posted_at":"2026-07-01T16:58:17.481Z","bumped":true,"bumped_at":"2026-07-01T16:58:17.481Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":22,"like_count":0,"has_summary":false,"last_poster_username":"user1","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":10,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Forged Email processing","id":429,"title":"Forged Email processing","slug":"forged-email-processing","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://community.mspintegrations.com/uploads/default/original/1X/1da73ae1c0f4120fb1f1810f45330d5f4ab1faa1.png","created_at":"2026-06-19T15:24:17.846Z","last_posted_at":"2026-06-19T15:24:17.890Z","bumped":true,"bumped_at":"2026-06-19T15:24:17.890Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":14,"like_count":0,"has_summary":false,"last_poster_username":"DBachen","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":62,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Resources vs Contacts","id":428,"title":"Resources vs Contacts","slug":"resources-vs-contacts","posts_count":4,"reply_count":1,"highest_post_number":4,"image_url":"https://community.mspintegrations.com/uploads/default/original/1X/2d4f2623ddb8b9e34a2f25f06a6259e20de20ebb.png","created_at":"2026-06-04T13:29:49.628Z","last_posted_at":"2026-06-05T13:25:48.522Z","bumped":true,"bumped_at":"2026-06-05T13:25:48.522Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":86,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":62,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Sending Email via MS 365 Graph","id":426,"title":"Sending Email via MS 365 Graph","slug":"sending-email-via-ms-365-graph","posts_count":9,"reply_count":6,"highest_post_number":9,"image_url":null,"created_at":"2026-05-20T08:41:27.957Z","last_posted_at":"2026-05-29T21:41:45.136Z","bumped":true,"bumped_at":"2026-05-29T21:41:45.136Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":224,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":32,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster, Accepted Answer","user_id":1,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":10,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Remove Addtional Contacts from Ticket","id":423,"title":"Remove Addtional Contacts from Ticket","slug":"remove-addtional-contacts-from-ticket","posts_count":4,"reply_count":2,"highest_post_number":4,"image_url":null,"created_at":"2026-04-24T21:21:42.395Z","last_posted_at":"2026-05-29T20:20:59.460Z","bumped":true,"bumped_at":"2026-05-29T20:20:59.460Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":311,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":10,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":89,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Feature Request - email:body:bodyparts:html_to_markdown","id":424,"title":"Feature Request - email:body:bodyparts:html_to_markdown","slug":"feature-request-emailbodyparts-html-to-markdown","posts_count":10,"reply_count":6,"highest_post_number":10,"image_url":null,"created_at":"2026-05-14T03:00:56.803Z","last_posted_at":"2026-05-27T23:19:43.641Z","bumped":true,"bumped_at":"2026-05-27T23:19:43.641Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"unicode_title":"Feature Request - email:body:bodyparts:html_to_markdown","tags":[],"tags_descriptions":{},"views":212,"like_count":0,"has_summary":false,"last_poster_username":"Mark","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":76,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster, Accepted Answer","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Can MSPI do basic maths?","id":422,"title":"Can MSPI do basic maths?","slug":"can-mspi-do-basic-maths","posts_count":8,"reply_count":2,"highest_post_number":8,"image_url":null,"created_at":"2026-04-14T06:48:07.574Z","last_posted_at":"2026-04-23T23:24:29.042Z","bumped":true,"bumped_at":"2026-04-23T23:24:29.042Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":259,"like_count":0,"has_summary":false,"last_poster_username":"stevehughes","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":104,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":30,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":76,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":89,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Recent AutoTask Errors","id":386,"title":"Recent AutoTask Errors","slug":"recent-autotask-errors","posts_count":23,"reply_count":12,"highest_post_number":23,"image_url":"https://community.mspintegrations.com/uploads/default/original/1X/d784472716d0462ae1c978ef8453c8edb504744b.png","created_at":"2025-12-11T13:21:09.852Z","last_posted_at":"2026-04-23T20:37:11.066Z","bumped":true,"bumped_at":"2026-04-23T20:37:11.066Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":755,"like_count":1,"has_summary":false,"last_poster_username":"DBachen","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":62,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":30,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":99,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Workgroup Membership","id":421,"title":"Workgroup Membership","slug":"workgroup-membership","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-04-13T11:15:00.386Z","last_posted_at":"2026-04-13T11:15:00.426Z","bumped":true,"bumped_at":"2026-04-13T11:15:00.426Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":3,"name":"autotask-api","slug":"autotask-api"}],"tags_descriptions":{},"views":178,"like_count":0,"has_summary":false,"last_poster_username":"Richard","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":32,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"LiveLinks still around?","id":412,"title":"LiveLinks still around?","slug":"livelinks-still-around","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2026-03-11T17:18:53.682Z","last_posted_at":"2026-04-08T22:28:16.521Z","bumped":true,"bumped_at":"2026-04-08T22:28:16.521Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":268,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":62,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Find and update existing ticket","id":419,"title":"Find and update existing ticket","slug":"find-and-update-existing-ticket","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-03-31T19:07:20.955Z","last_posted_at":"2026-04-01T02:19:45.444Z","bumped":true,"bumped_at":"2026-04-01T02:19:45.444Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":184,"like_count":0,"has_summary":false,"last_poster_username":"DBachen","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":100,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":62,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Autotask account UDF ‘Email2AT Domains’","id":416,"title":"Autotask account UDF 'Email2AT Domains'","slug":"autotask-account-udf-email2at-domains","posts_count":4,"reply_count":0,"highest_post_number":4,"image_url":null,"created_at":"2026-03-17T04:15:45.569Z","last_posted_at":"2026-03-24T20:56:37.351Z","bumped":true,"bumped_at":"2026-03-24T20:56:37.351Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":216,"like_count":0,"has_summary":false,"last_poster_username":"pce","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":104,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":100,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Updating an account UDF with current date-time","id":415,"title":"Updating an account UDF with current date-time","slug":"updating-an-account-udf-with-current-date-time","posts_count":10,"reply_count":5,"highest_post_number":10,"image_url":null,"created_at":"2026-03-17T04:03:33.960Z","last_posted_at":"2026-03-18T03:08:13.125Z","bumped":true,"bumped_at":"2026-03-18T03:08:13.125Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":233,"like_count":0,"has_summary":false,"last_poster_username":"stevehughes","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":104,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":89,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Is there a way to obtain the ticket number of a ticket that mspintegrations created?","id":413,"title":"Is there a way to obtain the ticket number of a ticket that mspintegrations created?","slug":"is-there-a-way-to-obtain-the-ticket-number-of-a-ticket-that-mspintegrations-created","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2026-03-13T22:44:35.571Z","last_posted_at":"2026-03-16T16:07:13.171Z","bumped":true,"bumped_at":"2026-03-16T16:07:13.171Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":234,"like_count":1,"has_summary":false,"last_poster_username":"user6","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":102,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster, Accepted Answer","user_id":30,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"User Defined Feileds","id":410,"title":"User Defined Feileds","slug":"user-defined-feileds","posts_count":3,"reply_count":0,"highest_post_number":3,"image_url":null,"created_at":"2026-03-08T15:13:54.719Z","last_posted_at":"2026-03-09T16:00:02.693Z","bumped":true,"bumped_at":"2026-03-09T16:00:02.693Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":214,"like_count":0,"has_summary":false,"last_poster_username":"KeithTessler","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":30,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"The Ticket URL in New Interface","id":409,"title":"The Ticket URL in New Interface","slug":"the-ticket-url-in-new-interface","posts_count":10,"reply_count":4,"highest_post_number":10,"image_url":null,"created_at":"2026-02-26T20:37:46.373Z","last_posted_at":"2026-02-27T23:31:53.327Z","bumped":true,"bumped_at":"2026-02-27T23:31:53.327Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":281,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":30,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Multiple Exceptions: Internal Error","id":407,"title":"Multiple Exceptions: Internal Error","slug":"multiple-exceptions-internal-error","posts_count":5,"reply_count":3,"highest_post_number":5,"image_url":"https://community.mspintegrations.com/uploads/default/optimized/1X/b43e741a39fb824c05649b6b375a32e20dcecf53_2_1024x369.png","created_at":"2026-02-24T21:26:24.508Z","last_posted_at":"2026-02-25T00:37:02.120Z","bumped":true,"bumped_at":"2026-02-25T00:37:02.120Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":256,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":99,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Emailing Out Attachments","id":405,"title":"Emailing Out Attachments","slug":"emailing-out-attachments","posts_count":6,"reply_count":4,"highest_post_number":6,"image_url":null,"created_at":"2026-02-19T18:17:31.842Z","last_posted_at":"2026-02-20T03:16:50.294Z","bumped":true,"bumped_at":"2026-02-20T03:16:50.294Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":254,"like_count":2,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":89,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Mailbox Rule Documentation","id":403,"title":"Mailbox Rule Documentation","slug":"mailbox-rule-documentation","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-17T18:38:46.738Z","last_posted_at":"2026-02-17T18:38:46.780Z","bumped":true,"bumped_at":"2026-02-17T18:38:46.780Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":218,"like_count":1,"has_summary":false,"last_poster_username":"robinp","category_id":7,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":84,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Are global variables still valid in scheduled tasks steps?","id":401,"title":"Are global variables still valid in scheduled tasks steps?","slug":"are-global-variables-still-valid-in-scheduled-tasks-steps","posts_count":6,"reply_count":3,"highest_post_number":6,"image_url":null,"created_at":"2026-02-09T22:06:07.085Z","last_posted_at":"2026-02-17T01:18:54.072Z","bumped":true,"bumped_at":"2026-02-17T01:18:54.072Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":351,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":68,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":62,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Issue Logging into new site","id":402,"title":"Issue Logging into new site","slug":"issue-logging-into-new-site","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-02-12T16:22:56.888Z","last_posted_at":"2026-02-12T19:48:28.357Z","bumped":true,"bumped_at":"2026-02-12T19:48:28.357Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":245,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":30,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Ignoring emails","id":399,"title":"Ignoring emails","slug":"ignoring-emails","posts_count":4,"reply_count":1,"highest_post_number":4,"image_url":null,"created_at":"2026-02-09T20:42:26.275Z","last_posted_at":"2026-02-10T01:38:05.066Z","bumped":true,"bumped_at":"2026-02-10T01:38:05.066Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":735,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":100,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"3rd Party - Autotask ticket","id":397,"title":"3rd Party - Autotask ticket","slug":"3rd-party-autotask-ticket","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2026-02-02T18:44:12.494Z","last_posted_at":"2026-02-03T16:26:36.263Z","bumped":true,"bumped_at":"2026-02-03T16:26:36.263Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":3,"name":"autotask-api","slug":"autotask-api"}],"tags_descriptions":{},"views":320,"like_count":0,"has_summary":false,"last_poster_username":"jfitzgerald","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":15,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Parse out Ticket from UPS Notice","id":286,"title":"Parse out Ticket from UPS Notice","slug":"parse-out-ticket-from-ups-notice","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2024-11-01T19:33:49.970Z","last_posted_at":"2026-02-02T16:51:05.460Z","bumped":true,"bumped_at":"2026-02-02T16:51:05.460Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":3,"name":"autotask-api","slug":"autotask-api"}],"tags_descriptions":{},"views":553,"like_count":0,"has_summary":false,"last_poster_username":"jfitzgerald","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":15,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":44,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Query the email header variables","id":396,"title":"Query the email header variables","slug":"query-the-email-header-variables","posts_count":9,"reply_count":3,"highest_post_number":9,"image_url":null,"created_at":"2026-01-28T17:06:57.721Z","last_posted_at":"2026-01-29T18:40:33.972Z","bumped":true,"bumped_at":"2026-01-29T18:40:33.972Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":398,"like_count":0,"has_summary":false,"last_poster_username":"travis","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":32,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":74,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1,"primary_group_id":null,"flair_group_id":null}]}]}}