For the last couple of days, I have been having trouble building a new Scheduled Task.
As a test I create a new task, add a “Query for one object” step, and try to make a selection in the “Autotask Entity Type to Query” dropdown, which only shows “No items found”.
And all of my email parsing and ticket updates are working.
I then edited an older scheduled task that already has a working “Query for multiple objects” step.
I go to create an “Iterate through multiple items” step, successfully select the array and specify iterated item and count variables.
Adding a new step, I go to set a step condition, but the iterated item is not available within the expression builder…
I have confirmed that this is an issue with our console, and we will work to remediate this as soon as possible. If we can get a hotfix pushed out before close of your business day, that will be our goal.
Thanks Travis, I can confirm that the first of these issues “Autotask Entity Type to Query” is now resolved.
However, I am still not able to select the “iterated item’s value” variable in an iterating step’s condition expression builder.
