|
Intercept Tickets that are 90 days and older creating a new ticket with previous details attached
|
|
1
|
12
|
July 17, 2025
|
|
Extracted Date is 90 Days Less than Todays Date
|
|
3
|
165
|
July 10, 2025
|
|
Iterate Missing Variable
|
|
9
|
117
|
June 13, 2025
|
|
Prevent small social media icons from being imported into a ticket as a attachment
|
|
6
|
161
|
June 10, 2025
|
|
Blank or incomplete dropdown lists
|
|
5
|
100
|
June 2, 2025
|
|
If description contains certain words
|
|
12
|
123
|
May 29, 2025
|
|
What's hiding in the array/test run
|
|
3
|
67
|
May 28, 2025
|
|
How to handle a scheduled task for every other week
|
|
2
|
106
|
May 21, 2025
|
|
Solution - Incoming Auto Responses and Non-Deliverables
|
|
2
|
118
|
May 14, 2025
|
|
Access to Email Headers
|
|
5
|
174
|
May 13, 2025
|
|
Has a page auto refresh been added?
|
|
1
|
379
|
May 8, 2025
|
|
Forwarded email to hosted mailbox being added to ticket as contact
|
|
3
|
291
|
May 7, 2025
|
|
Sleep Step During Rule Processing
|
|
11
|
363
|
May 2, 2025
|
|
Vendor Emails into MSP
|
|
1
|
268
|
April 30, 2025
|
|
Unexplained expression matching
|
|
1
|
98
|
April 13, 2025
|
|
Not all UDFs being returned for Ticket
|
|
2
|
110
|
April 11, 2025
|
|
Email body stored as quoted email when it doesn't appear to be
|
|
0
|
106
|
April 10, 2025
|
|
ServiceNow Tickets into AutoTask
|
|
3
|
142
|
April 2, 2025
|
|
Reprocess email in different mailbox
|
|
5
|
125
|
March 26, 2025
|
|
From user being incorrect assigned as additional contact and not primary contact
|
|
8
|
389
|
March 24, 2025
|
|
Mail Rule Audit
|
|
1
|
104
|
March 19, 2025
|
|
Duplicate Contacts Being Created
|
|
1
|
127
|
March 19, 2025
|
|
Avoid contact being created for some addresses
|
|
2
|
623
|
March 19, 2025
|
|
Best way to handle multiple contacts with the same email address
|
|
1
|
295
|
March 8, 2025
|
|
Only import latest reply instead of entire email thread on an existing ticket
|
|
2
|
117
|
March 6, 2025
|
|
Find/Ignore Wildcards?
|
|
8
|
228
|
February 3, 2025
|
|
Multiple Contact Ticket Creation
|
|
5
|
173
|
January 27, 2025
|
|
Contact UDF Field
|
|
1
|
143
|
January 27, 2025
|
|
Ticket Category not showing
|
|
3
|
173
|
January 24, 2025
|
|
Between_strings with text with quotes in it
|
|
3
|
164
|
January 22, 2025
|