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About the Help & Questions category
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0
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336
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September 26, 2023
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Intercept Tickets that are 90 days and older creating a new ticket with previous details attached
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1
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17
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July 17, 2025
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Extracted Date is 90 Days Less than Todays Date
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3
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166
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July 10, 2025
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Iterate Missing Variable
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9
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120
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June 13, 2025
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Prevent small social media icons from being imported into a ticket as a attachment
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6
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161
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June 10, 2025
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Blank or incomplete dropdown lists
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5
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104
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June 2, 2025
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If description contains certain words
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12
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124
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May 29, 2025
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What's hiding in the array/test run
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3
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68
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May 28, 2025
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How to handle a scheduled task for every other week
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2
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109
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May 21, 2025
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Solution - Incoming Auto Responses and Non-Deliverables
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2
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119
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May 14, 2025
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Access to Email Headers
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5
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178
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May 13, 2025
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Has a page auto refresh been added?
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1
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385
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May 8, 2025
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Forwarded email to hosted mailbox being added to ticket as contact
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3
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295
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May 7, 2025
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Sleep Step During Rule Processing
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11
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365
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May 2, 2025
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Vendor Emails into MSP
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1
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271
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April 30, 2025
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Unexplained expression matching
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1
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100
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April 13, 2025
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Not all UDFs being returned for Ticket
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2
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113
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April 11, 2025
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Email body stored as quoted email when it doesn't appear to be
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0
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110
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April 10, 2025
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ServiceNow Tickets into AutoTask
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3
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144
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April 2, 2025
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Reprocess email in different mailbox
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5
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125
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March 26, 2025
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From user being incorrect assigned as additional contact and not primary contact
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8
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390
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March 24, 2025
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Mail Rule Audit
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1
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107
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March 19, 2025
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Duplicate Contacts Being Created
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1
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128
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March 19, 2025
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Avoid contact being created for some addresses
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2
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623
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March 19, 2025
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Best way to handle multiple contacts with the same email address
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1
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298
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March 8, 2025
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Only import latest reply instead of entire email thread on an existing ticket
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2
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119
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March 6, 2025
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Find/Ignore Wildcards?
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8
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230
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February 3, 2025
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Multiple Contact Ticket Creation
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5
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174
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January 27, 2025
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Contact UDF Field
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1
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146
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January 27, 2025
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Ticket Category not showing
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3
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174
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January 24, 2025
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