|
About the Help & Questions category
|
|
0
|
447
|
September 26, 2023
|
|
Prevent small social media icons from being imported into a ticket as a attachment
|
|
13
|
410
|
December 5, 2025
|
|
Attachment HTML version of email message as an image attachment - Failure
|
|
4
|
157
|
November 24, 2025
|
|
Nested Ticket Notes / Ticket Note Replies
|
|
1
|
68
|
November 21, 2025
|
|
Pause processing
|
|
2
|
68
|
November 21, 2025
|
|
Looping X Times
|
|
1
|
53
|
November 21, 2025
|
|
Variables not being processed?
|
|
2
|
66
|
November 20, 2025
|
|
Impersonation on Create Ticket API
|
|
6
|
71
|
November 7, 2025
|
|
How do i append timestamp to title in a rule
|
|
2
|
97
|
October 31, 2025
|
|
Is there an outage in the UK1 region?
|
|
21
|
197
|
October 20, 2025
|
|
Email WYSIWYG HTML Editor Tip:
|
|
0
|
95
|
October 11, 2025
|
|
Intended Information on the Users Page?
|
|
1
|
128
|
September 17, 2025
|
|
Solution - Incoming Auto Responses and Non-Deliverables
|
|
5
|
392
|
September 8, 2025
|
|
Account Filter doesn't seem to be matching all of a sudden
|
|
2
|
149
|
September 3, 2025
|
|
If description contains certain words
|
|
16
|
296
|
September 3, 2025
|
|
How do you use UDF's in a variable?
|
|
18
|
533
|
August 29, 2025
|
|
An exception was encountered: Field 'email.cc' is not iterable
|
|
4
|
118
|
August 21, 2025
|
|
Soap Errors with attachments
|
|
3
|
190
|
July 29, 2025
|
|
Anyone having an issue with contact lookup in autotask
|
|
1
|
312
|
July 25, 2025
|
|
Extracted Date is 90 Days Less than Todays Date
|
|
5
|
316
|
July 25, 2025
|
|
Intercept Tickets that are 90 days and older creating a new ticket with previous details attached
|
|
15
|
383
|
July 25, 2025
|
|
Iterate Missing Variable
|
|
9
|
370
|
June 13, 2025
|
|
Blank or incomplete dropdown lists
|
|
5
|
324
|
June 2, 2025
|
|
What's hiding in the array/test run
|
|
3
|
196
|
May 28, 2025
|
|
How to handle a scheduled task for every other week
|
|
2
|
272
|
May 21, 2025
|
|
Access to Email Headers
|
|
5
|
456
|
May 13, 2025
|
|
Has a page auto refresh been added?
|
|
1
|
1017
|
May 8, 2025
|
|
Forwarded email to hosted mailbox being added to ticket as contact
|
|
3
|
814
|
May 7, 2025
|
|
Sleep Step During Rule Processing
|
|
11
|
512
|
May 2, 2025
|
|
Vendor Emails into MSP
|
|
1
|
370
|
April 30, 2025
|