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About the Help & Questions category
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0
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296
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September 26, 2023
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Prevent small social media icons from being imported into a ticket as a attachment
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4
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57
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May 14, 2025
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Solution - Incoming Auto Responses and Non-Deliverables
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2
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16
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May 14, 2025
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Access to Email Headers
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5
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35
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May 13, 2025
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If description contains certain words
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5
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36
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May 13, 2025
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Has a page auto refresh been added?
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1
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62
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May 8, 2025
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Forwarded email to hosted mailbox being added to ticket as contact
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3
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52
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May 7, 2025
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Sleep Step During Rule Processing
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11
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275
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May 2, 2025
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Vendor Emails into MSP
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1
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206
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April 30, 2025
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Unexplained expression matching
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1
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52
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April 13, 2025
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Not all UDFs being returned for Ticket
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2
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53
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April 11, 2025
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Email body stored as quoted email when it doesn't appear to be
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0
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50
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April 10, 2025
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ServiceNow Tickets into AutoTask
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3
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74
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April 2, 2025
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Reprocess email in different mailbox
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5
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70
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March 26, 2025
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From user being incorrect assigned as additional contact and not primary contact
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8
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327
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March 24, 2025
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Mail Rule Audit
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1
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57
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March 19, 2025
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Duplicate Contacts Being Created
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1
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61
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March 19, 2025
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Avoid contact being created for some addresses
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2
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497
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March 19, 2025
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Best way to handle multiple contacts with the same email address
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1
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181
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March 8, 2025
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Only import latest reply instead of entire email thread on an existing ticket
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2
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67
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March 6, 2025
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Extracted Date is 90 Days Less than Todays Date
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2
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91
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February 12, 2025
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Find/Ignore Wildcards?
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8
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164
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February 3, 2025
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Multiple Contact Ticket Creation
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5
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111
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January 27, 2025
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Contact UDF Field
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1
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91
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January 27, 2025
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Ticket Category not showing
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3
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106
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January 24, 2025
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Between_strings with text with quotes in it
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3
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111
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January 22, 2025
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Ticket Search condition does not match custom variable value
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2
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108
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January 20, 2025
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Email Not Attaching to Ticket
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4
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135
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January 15, 2025
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Random Issue match contacts and account names
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3
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124
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January 14, 2025
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No Reply email address to update a field
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7
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454
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January 10, 2025
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