|
About the Help & Questions category
|
|
0
|
318
|
September 26, 2023
|
|
Iterate Missing Variable
|
|
9
|
45
|
June 13, 2025
|
|
Prevent small social media icons from being imported into a ticket as a attachment
|
|
6
|
117
|
June 10, 2025
|
|
Blank or incomplete dropdown lists
|
|
5
|
63
|
June 2, 2025
|
|
If description contains certain words
|
|
12
|
99
|
May 29, 2025
|
|
What's hiding in the array/test run
|
|
3
|
44
|
May 28, 2025
|
|
How to handle a scheduled task for every other week
|
|
2
|
68
|
May 21, 2025
|
|
Solution - Incoming Auto Responses and Non-Deliverables
|
|
2
|
80
|
May 14, 2025
|
|
Access to Email Headers
|
|
5
|
131
|
May 13, 2025
|
|
Has a page auto refresh been added?
|
|
1
|
263
|
May 8, 2025
|
|
Forwarded email to hosted mailbox being added to ticket as contact
|
|
3
|
204
|
May 7, 2025
|
|
Sleep Step During Rule Processing
|
|
11
|
324
|
May 2, 2025
|
|
Vendor Emails into MSP
|
|
1
|
247
|
April 30, 2025
|
|
Unexplained expression matching
|
|
1
|
79
|
April 13, 2025
|
|
Not all UDFs being returned for Ticket
|
|
2
|
88
|
April 11, 2025
|
|
Email body stored as quoted email when it doesn't appear to be
|
|
0
|
77
|
April 10, 2025
|
|
ServiceNow Tickets into AutoTask
|
|
3
|
116
|
April 2, 2025
|
|
Reprocess email in different mailbox
|
|
5
|
105
|
March 26, 2025
|
|
From user being incorrect assigned as additional contact and not primary contact
|
|
8
|
363
|
March 24, 2025
|
|
Mail Rule Audit
|
|
1
|
87
|
March 19, 2025
|
|
Duplicate Contacts Being Created
|
|
1
|
97
|
March 19, 2025
|
|
Avoid contact being created for some addresses
|
|
2
|
556
|
March 19, 2025
|
|
Best way to handle multiple contacts with the same email address
|
|
1
|
236
|
March 8, 2025
|
|
Only import latest reply instead of entire email thread on an existing ticket
|
|
2
|
95
|
March 6, 2025
|
|
Extracted Date is 90 Days Less than Todays Date
|
|
2
|
131
|
February 12, 2025
|
|
Find/Ignore Wildcards?
|
|
8
|
209
|
February 3, 2025
|
|
Multiple Contact Ticket Creation
|
|
5
|
143
|
January 27, 2025
|
|
Contact UDF Field
|
|
1
|
122
|
January 27, 2025
|
|
Ticket Category not showing
|
|
3
|
145
|
January 24, 2025
|
|
Between_strings with text with quotes in it
|
|
3
|
144
|
January 22, 2025
|