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About the Help & Questions category
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0
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359
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September 26, 2023
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Attachment HTML version of email message as an image attachment - Failure
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3
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28
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August 29, 2025
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How do you use UDF's in a variable?
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18
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403
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August 29, 2025
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Solution - Incoming Auto Responses and Non-Deliverables
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3
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185
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August 28, 2025
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If description contains certain words
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15
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164
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August 27, 2025
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Prevent small social media icons from being imported into a ticket as a attachment
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8
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217
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August 26, 2025
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An exception was encountered: Field 'email.cc' is not iterable
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4
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30
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August 21, 2025
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Soap Errors with attachments
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3
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74
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July 29, 2025
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Anyone having an issue with contact lookup in autotask
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1
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94
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July 25, 2025
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Extracted Date is 90 Days Less than Todays Date
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5
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216
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July 25, 2025
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Intercept Tickets that are 90 days and older creating a new ticket with previous details attached
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15
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138
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July 25, 2025
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Iterate Missing Variable
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9
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174
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June 13, 2025
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Blank or incomplete dropdown lists
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5
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159
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June 2, 2025
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What's hiding in the array/test run
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3
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96
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May 28, 2025
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How to handle a scheduled task for every other week
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2
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140
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May 21, 2025
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Access to Email Headers
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5
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239
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May 13, 2025
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Has a page auto refresh been added?
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1
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526
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May 8, 2025
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Forwarded email to hosted mailbox being added to ticket as contact
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3
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420
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May 7, 2025
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Sleep Step During Rule Processing
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11
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410
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May 2, 2025
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Vendor Emails into MSP
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1
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292
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April 30, 2025
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Unexplained expression matching
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1
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124
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April 13, 2025
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Not all UDFs being returned for Ticket
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2
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150
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April 11, 2025
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Email body stored as quoted email when it doesn't appear to be
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0
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151
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April 10, 2025
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ServiceNow Tickets into AutoTask
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3
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183
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April 2, 2025
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Reprocess email in different mailbox
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5
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177
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March 26, 2025
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From user being incorrect assigned as additional contact and not primary contact
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8
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428
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March 24, 2025
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Mail Rule Audit
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1
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136
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March 19, 2025
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Duplicate Contacts Being Created
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1
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163
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March 19, 2025
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Avoid contact being created for some addresses
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2
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707
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March 19, 2025
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Best way to handle multiple contacts with the same email address
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1
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370
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March 8, 2025
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