I am trying to get the number of hours worked for a ticket. I could not find an equivalent to billable hours in the API ( If you know of one, please tell me), so I am looping through the TimeEntrys. How do I add numbers together? If I can, I can sum up all the hours worked and get a total. - thanks
Hi @KeithTessler ,
Thanks for asking.
There is currently no process by which you can do math in MSPintegrations workflows.
BUT, it is a common request, and we do plan to visit this after our upcoming release. I’ll be sure we notify you if this becomes an option in the future.
Thanks!
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Hi Travis
Is there any further news of this feature being added to Email2AT ?
Thank you
Richard
+1 for me on this… would be great to do some basic Math within MSPIntegrations