How do you get MSP to create a ticket if you use {{email.subject}} in the Ticket title field and a user sends it through with a blank subject. I cant put any logic in to overwrite {{email.subject}} to put a fake title, is there a way to do an if etc?
Ah found it {{#if email.subject}}{{email.subject}}{{else}}New email from {{email.from.address}}{{/if}}
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