How do i append timestamp to title in a rule

[ftsi]

I want to add a timestamp to title before it creates a ticket in AT. How do i do that? I want to take current timestamp and append to title

[travis]

Hi @ftsi

To add the current timestamp to your ticket title, add this text to the beginning of the ticket title field in Autotask:

{{date}}

That will format the current date/time in the UTC timezone and with default system formatting. You can modify the format of the timestamp and timezone using the to_tz=“” and to_format=“” parameters. You can read about those parameters here:

https://docs.mspintegrations.com/text_replacement/text-helpers/date

Date Formats | MSPintegrations

Date Timezones | MSPintegrations

Let us know how it goes!

[ftsi]

@travis

l format the current date/time in the UTC timezone and with default system formatting. You can modify the format of the timestamp and timezone using the to_tz=“” and to_format=“” par

Thank you that was helpful