Looking for the right parsing to pull the ticket number out so that I can then route the notice from UPS into the ticket as a reference
Item History - MSPintegrations
Looking for the right parsing to pull the ticket number out so that I can then route the notice from UPS into the ticket as a reference
Item History - MSPintegrations
I have a workflow from APC Smartconnect that pulls the serial # out and attaches the ticket to the correct asset.
It’s then closed loop so if power is restored it merges the ticket.
Is that what you are looking for?