My application is to monitor emails from a backup system and generate tickets when there is a problem.
My logic updates two UDFs on the way through - ‘Date of last report’ and ‘date of last success’.
For some less critical clients, to reduce noise I want to generate an ‘error’ ticket only if the backup has failed for 2 or 3 days in a row, i.e. if ‘current date’ > ‘date of last success’ + 3.
Is there a way to do this?