Multiple IF statements in New Ticket Creation
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3
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70
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April 11, 2024
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Global update on Installed Products
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7
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242
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February 19, 2024
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How to prevent updates to "complete" tickets
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2
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169
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January 12, 2024
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How to prevent "completed" tickets from being re-opened
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5
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364
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January 11, 2024
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Creating Appointment
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2
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137
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December 18, 2023
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Slowing down the email ingestion process
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1
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130
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November 15, 2023
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Incoming emails to map to existing ticket if available
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4
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216
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October 31, 2023
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Inbound Email - Problem and Incidents
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6
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210
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October 16, 2023
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Create a ticket when no email was sent
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1
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157
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October 12, 2023
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