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Feature Requests
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1
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269
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October 11, 2024
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Complete a ticket and add a note
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4
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453
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October 8, 2024
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Keeping text prior to brackets from a subject line
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2
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272
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September 23, 2024
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Account.ID 0 evaluating as null
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2
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267
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September 16, 2024
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Contact being created on new hosted mailbox
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1
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282
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September 9, 2024
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Emails as attachments with Hosted Mailboxes vs Classic Addresses
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2
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587
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September 9, 2024
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Issue with Query
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5
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269
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September 3, 2024
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Adding time entries to tickets in Autotask
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1
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806
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July 31, 2024
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Between strings when the content has ' in them
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2
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332
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July 23, 2024
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Finding Tickets where First Response is still pending
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1
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353
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July 22, 2024
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Error when creating new attachments for a certain user
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3
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270
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July 19, 2024
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Creating a new Ticket and Adding Secondary Resource
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2
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289
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July 15, 2024
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Default Account for co-managed organization
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5
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758
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July 12, 2024
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Adding additional contact to tickets
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6
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893
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July 11, 2024
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Create a Ticket if certain emails do not come In for x number of Days
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4
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318
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July 11, 2024
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Assigning IT Glue emails to client by name in subject
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1
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329
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July 11, 2024
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Extracting company name from subject and modifying a ticket
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3
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767
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July 11, 2024
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Proposal creation using a Template
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4
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388
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July 9, 2024
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New (Pending) Updates for June, 2024
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3
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485
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July 4, 2024
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Inconsistent UI? Bug or design
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2
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240
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July 3, 2024
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Extract First and Last name
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7
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426
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June 29, 2024
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Extraction error using after_string
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2
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309
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June 26, 2024
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Resources being added as contacts when responding to ticket in email
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1
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362
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June 26, 2024
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How do I setup a static contact when creating a ticket?
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12
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404
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June 25, 2024
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UDF Contents being cleared upon ticket update
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2
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279
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June 21, 2024
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Re-open a Ticket and put it back into unassigned with no resource attached
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2
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241
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June 21, 2024
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Cc'd resources being added as client additional contacts
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2
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654
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June 19, 2024
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Autotask rejected attachment because file size is too large
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1
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313
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June 19, 2024
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Re-opening tickets automatically based on Date
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1
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304
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June 12, 2024
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Recurring Ticket Templates
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4
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919
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June 12, 2024
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