|
From user being incorrect assigned as additional contact and not primary contact
|
|
8
|
661
|
March 24, 2025
|
|
Mail Rule Audit
|
|
1
|
309
|
March 19, 2025
|
|
Duplicate Contacts Being Created
|
|
1
|
340
|
March 19, 2025
|
|
Avoid contact being created for some addresses
|
|
2
|
1074
|
March 19, 2025
|
|
Best way to handle multiple contacts with the same email address
|
|
1
|
783
|
March 8, 2025
|
|
Only import latest reply instead of entire email thread on an existing ticket
|
|
2
|
295
|
March 6, 2025
|
|
Multiple Contact Ticket Creation
|
|
5
|
338
|
January 27, 2025
|
|
Contact UDF Field
|
|
1
|
297
|
January 27, 2025
|
|
Ticket Category not showing
|
|
3
|
419
|
January 24, 2025
|
|
Between_strings with text with quotes in it
|
|
3
|
383
|
January 22, 2025
|
|
Ticket Search condition does not match custom variable value
|
|
2
|
311
|
January 20, 2025
|
|
Email Not Attaching to Ticket
|
|
4
|
452
|
January 15, 2025
|
|
Random Issue match contacts and account names
|
|
3
|
351
|
January 14, 2025
|
|
No Reply email address to update a field
|
|
7
|
702
|
January 10, 2025
|
|
Variable in ticket title
|
|
2
|
330
|
January 10, 2025
|
|
Latching onto custom fields in Autotask
|
|
4
|
596
|
January 7, 2025
|
|
Adding Numbers Together
|
|
6
|
1393
|
December 6, 2024
|
|
Assigning a contact from an email address in the body of an email alert
|
|
2
|
410
|
December 6, 2024
|
|
Parsing Error with Voicemail Attachments
|
|
1
|
364
|
December 6, 2024
|
|
Client Classification
|
|
2
|
390
|
November 29, 2024
|
|
Create a new Autotask Opportunity from a Forwarded Email
|
|
0
|
452
|
November 19, 2024
|
|
API integrations in Sandbox and Production environments
|
|
1
|
698
|
November 7, 2024
|
|
Exception: QueryXML contains more than 1 UDF Field
|
|
6
|
458
|
October 24, 2024
|
|
Assigning a ticket to the Client Account Manager
|
|
5
|
385
|
October 21, 2024
|
|
Support for Webhook Actions?
|
|
3
|
666
|
October 18, 2024
|
|
How to set Due Date and Time for new AutoTask Ticket
|
|
3
|
1492
|
October 16, 2024
|
|
MSPintegrations Email Exception: Message from [email protected]
|
|
4
|
752
|
October 15, 2024
|
|
How to create Autotask tickets from PRTG alerts, and associate those tickets to the correct Account and Configuration Item
|
|
0
|
848
|
October 11, 2024
|
|
Create multiple tickets from a list of actions in a ticket note
|
|
0
|
525
|
October 11, 2024
|
|
Feature Requests
|
|
1
|
409
|
October 11, 2024
|