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Only import latest reply instead of entire email thread on an existing ticket
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2
|
275
|
March 6, 2025
|
|
Multiple Contact Ticket Creation
|
|
5
|
330
|
January 27, 2025
|
|
Contact UDF Field
|
|
1
|
289
|
January 27, 2025
|
|
Ticket Category not showing
|
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3
|
401
|
January 24, 2025
|
|
Between_strings with text with quotes in it
|
|
3
|
373
|
January 22, 2025
|
|
Ticket Search condition does not match custom variable value
|
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2
|
302
|
January 20, 2025
|
|
Email Not Attaching to Ticket
|
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4
|
428
|
January 15, 2025
|
|
Random Issue match contacts and account names
|
|
3
|
338
|
January 14, 2025
|
|
No Reply email address to update a field
|
|
7
|
687
|
January 10, 2025
|
|
Variable in ticket title
|
|
2
|
321
|
January 10, 2025
|
|
Latching onto custom fields in Autotask
|
|
4
|
584
|
January 7, 2025
|
|
Adding Numbers Together
|
|
6
|
1381
|
December 6, 2024
|
|
Assigning a contact from an email address in the body of an email alert
|
|
2
|
392
|
December 6, 2024
|
|
Parsing Error with Voicemail Attachments
|
|
1
|
359
|
December 6, 2024
|
|
Client Classification
|
|
2
|
380
|
November 29, 2024
|
|
Create a new Autotask Opportunity from a Forwarded Email
|
|
0
|
426
|
November 19, 2024
|
|
API integrations in Sandbox and Production environments
|
|
1
|
672
|
November 7, 2024
|
|
Exception: QueryXML contains more than 1 UDF Field
|
|
6
|
451
|
October 24, 2024
|
|
Assigning a ticket to the Client Account Manager
|
|
5
|
375
|
October 21, 2024
|
|
Support for Webhook Actions?
|
|
3
|
653
|
October 18, 2024
|
|
How to set Due Date and Time for new AutoTask Ticket
|
|
3
|
1440
|
October 16, 2024
|
|
MSPintegrations Email Exception: Message from [email protected]
|
|
4
|
734
|
October 15, 2024
|
|
How to create Autotask tickets from PRTG alerts, and associate those tickets to the correct Account and Configuration Item
|
|
0
|
816
|
October 11, 2024
|
|
Create multiple tickets from a list of actions in a ticket note
|
|
0
|
504
|
October 11, 2024
|
|
Feature Requests
|
|
1
|
398
|
October 11, 2024
|
|
Complete a ticket and add a note
|
|
4
|
606
|
October 8, 2024
|
|
Keeping text prior to brackets from a subject line
|
|
2
|
383
|
September 23, 2024
|
|
Account.ID 0 evaluating as null
|
|
2
|
406
|
September 16, 2024
|
|
Contact being created on new hosted mailbox
|
|
1
|
481
|
September 9, 2024
|
|
Emails as attachments with Hosted Mailboxes vs Classic Addresses
|
|
2
|
724
|
September 9, 2024
|