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Assigning a ticket to the Client Account Manager
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5
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303
|
October 21, 2024
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Support for Webhook Actions?
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3
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507
|
October 18, 2024
|
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How to set Due Date and Time for new AutoTask Ticket
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3
|
1139
|
October 16, 2024
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MSPintegrations Email Exception: Message from [email protected]
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4
|
546
|
October 15, 2024
|
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Feature Requests
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1
|
319
|
October 11, 2024
|
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Complete a ticket and add a note
|
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4
|
518
|
October 8, 2024
|
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Keeping text prior to brackets from a subject line
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2
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323
|
September 23, 2024
|
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Account.ID 0 evaluating as null
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2
|
330
|
September 16, 2024
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Contact being created on new hosted mailbox
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1
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353
|
September 9, 2024
|
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Emails as attachments with Hosted Mailboxes vs Classic Addresses
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2
|
652
|
September 9, 2024
|
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Issue with Query
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5
|
326
|
September 3, 2024
|
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Adding time entries to tickets in Autotask
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1
|
1139
|
July 31, 2024
|
|
Between strings when the content has ' in them
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2
|
379
|
July 23, 2024
|
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Finding Tickets where First Response is still pending
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1
|
410
|
July 22, 2024
|
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Error when creating new attachments for a certain user
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3
|
324
|
July 19, 2024
|
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Creating a new Ticket and Adding Secondary Resource
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|
2
|
338
|
July 15, 2024
|
|
Default Account for co-managed organization
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5
|
920
|
July 12, 2024
|
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Adding additional contact to tickets
|
|
6
|
1090
|
July 11, 2024
|
|
Create a Ticket if certain emails do not come In for x number of Days
|
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4
|
408
|
July 11, 2024
|
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Assigning IT Glue emails to client by name in subject
|
|
1
|
389
|
July 11, 2024
|
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Extracting company name from subject and modifying a ticket
|
|
3
|
885
|
July 11, 2024
|
|
Proposal creation using a Template
|
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4
|
496
|
July 9, 2024
|
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Inconsistent UI? Bug or design
|
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2
|
300
|
July 3, 2024
|
|
Extract First and Last name
|
|
7
|
481
|
June 29, 2024
|
|
Extraction error using after_string
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|
2
|
372
|
June 26, 2024
|
|
Resources being added as contacts when responding to ticket in email
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|
1
|
429
|
June 26, 2024
|
|
How do I setup a static contact when creating a ticket?
|
|
12
|
536
|
June 25, 2024
|
|
UDF Contents being cleared upon ticket update
|
|
2
|
343
|
June 21, 2024
|
|
Re-open a Ticket and put it back into unassigned with no resource attached
|
|
2
|
303
|
June 21, 2024
|
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Cc'd resources being added as client additional contacts
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|
2
|
858
|
June 19, 2024
|