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Adding additional contact to tickets
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|
6
|
651
|
July 11, 2024
|
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Create a Ticket if certain emails do not come In for x number of Days
|
|
4
|
250
|
July 11, 2024
|
|
Assigning IT Glue emails to client by name in subject
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|
1
|
270
|
July 11, 2024
|
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Extracting company name from subject and modifying a ticket
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|
3
|
609
|
July 11, 2024
|
|
Proposal creation using a Template
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4
|
304
|
July 9, 2024
|
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Inconsistent UI? Bug or design
|
|
2
|
195
|
July 3, 2024
|
|
Extract First and Last name
|
|
7
|
361
|
June 29, 2024
|
|
Extraction error using after_string
|
|
2
|
254
|
June 26, 2024
|
|
Resources being added as contacts when responding to ticket in email
|
|
1
|
304
|
June 26, 2024
|
|
How do I setup a static contact when creating a ticket?
|
|
12
|
336
|
June 25, 2024
|
|
UDF Contents being cleared upon ticket update
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|
2
|
230
|
June 21, 2024
|
|
Re-open a Ticket and put it back into unassigned with no resource attached
|
|
2
|
195
|
June 21, 2024
|
|
Cc'd resources being added as client additional contacts
|
|
2
|
448
|
June 19, 2024
|
|
Autotask rejected attachment because file size is too large
|
|
1
|
243
|
June 19, 2024
|
|
Re-opening tickets automatically based on Date
|
|
1
|
228
|
June 12, 2024
|
|
Recurring Ticket Templates
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|
4
|
582
|
June 12, 2024
|
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Updating Tickets with Pre Configured Workflow but being able to specify ticket number
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|
2
|
298
|
June 12, 2024
|
|
Error tickets created when regular ticket creation fails
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|
1
|
256
|
June 12, 2024
|
|
Skip to the next item in the Iterate Array
|
|
2
|
239
|
June 3, 2024
|
|
Regx to Remove a String
|
|
1
|
286
|
May 22, 2024
|
|
Creating a Ticket with no email Subject
|
|
1
|
258
|
May 20, 2024
|
|
Creation of a project from a project template
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|
2
|
275
|
May 17, 2024
|
|
Creation of new Contract and then addition of services to it
|
|
1
|
285
|
May 17, 2024
|
|
Need To Iterate Through an Array To Query AutoTask
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|
1
|
293
|
May 16, 2024
|
|
Adding Email Attachment To Ticket Manually
|
|
1
|
309
|
May 8, 2024
|
|
Adding dashes to phone number output
|
|
5
|
673
|
May 8, 2024
|
|
Matching company name when it's different in Autotask and the remote system
|
|
4
|
525
|
May 7, 2024
|
|
Assign company without email to latch on to
|
|
7
|
338
|
May 7, 2024
|
|
Processing Voice Mails into Autotask, pt 2: Create ticket by Account Number (not Contact)
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|
6
|
401
|
May 3, 2024
|
|
Actions based on time ticket was logged
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|
1
|
274
|
May 3, 2024
|