|
Unexplained expression matching
|
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1
|
349
|
April 13, 2025
|
|
Not all UDFs being returned for Ticket
|
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2
|
478
|
April 11, 2025
|
|
Email body stored as quoted email when it doesn't appear to be
|
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0
|
482
|
April 10, 2025
|
|
ServiceNow Tickets into AutoTask
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3
|
525
|
April 2, 2025
|
|
Reprocess email in different mailbox
|
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5
|
493
|
March 26, 2025
|
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From user being incorrect assigned as additional contact and not primary contact
|
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8
|
865
|
March 24, 2025
|
|
Mail Rule Audit
|
|
1
|
378
|
March 19, 2025
|
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Duplicate Contacts Being Created
|
|
1
|
410
|
March 19, 2025
|
|
Avoid contact being created for some addresses
|
|
2
|
1214
|
March 19, 2025
|
|
Best way to handle multiple contacts with the same email address
|
|
1
|
1054
|
March 8, 2025
|
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Only import latest reply instead of entire email thread on an existing ticket
|
|
2
|
374
|
March 6, 2025
|
|
Multiple Contact Ticket Creation
|
|
5
|
406
|
January 27, 2025
|
|
Contact UDF Field
|
|
1
|
360
|
January 27, 2025
|
|
Ticket Category not showing
|
|
3
|
539
|
January 24, 2025
|
|
Between_strings with text with quotes in it
|
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3
|
520
|
January 22, 2025
|
|
Ticket Search condition does not match custom variable value
|
|
2
|
381
|
January 20, 2025
|
|
Email Not Attaching to Ticket
|
|
4
|
561
|
January 15, 2025
|
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Random Issue match contacts and account names
|
|
3
|
448
|
January 14, 2025
|
|
No Reply email address to update a field
|
|
7
|
849
|
January 10, 2025
|
|
Variable in ticket title
|
|
2
|
385
|
January 10, 2025
|
|
Latching onto custom fields in Autotask
|
|
4
|
696
|
January 7, 2025
|
|
Adding Numbers Together
|
|
6
|
1498
|
December 6, 2024
|
|
Assigning a contact from an email address in the body of an email alert
|
|
2
|
474
|
December 6, 2024
|
|
Parsing Error with Voicemail Attachments
|
|
1
|
433
|
December 6, 2024
|
|
Client Classification
|
|
2
|
449
|
November 29, 2024
|
|
API integrations in Sandbox and Production environments
|
|
1
|
809
|
November 7, 2024
|
|
Exception: QueryXML contains more than 1 UDF Field
|
|
6
|
551
|
October 24, 2024
|
|
Assigning a ticket to the Client Account Manager
|
|
5
|
489
|
October 21, 2024
|
|
Support for Webhook Actions?
|
|
3
|
741
|
October 18, 2024
|
|
How to set Due Date and Time for new AutoTask Ticket
|
|
3
|
1797
|
October 16, 2024
|