|
Assigning a ticket to the Client Account Manager
|
|
5
|
303
|
October 21, 2024
|
|
Support for Webhook Actions?
|
|
3
|
508
|
October 18, 2024
|
|
How to set Due Date and Time for new AutoTask Ticket
|
|
3
|
1145
|
October 16, 2024
|
|
MSPintegrations Email Exception: Message from [email protected]
|
|
4
|
550
|
October 15, 2024
|
|
Feature Requests
|
|
1
|
319
|
October 11, 2024
|
|
Complete a ticket and add a note
|
|
4
|
519
|
October 8, 2024
|
|
Keeping text prior to brackets from a subject line
|
|
2
|
325
|
September 23, 2024
|
|
Account.ID 0 evaluating as null
|
|
2
|
330
|
September 16, 2024
|
|
Contact being created on new hosted mailbox
|
|
1
|
354
|
September 9, 2024
|
|
Emails as attachments with Hosted Mailboxes vs Classic Addresses
|
|
2
|
652
|
September 9, 2024
|
|
Issue with Query
|
|
5
|
327
|
September 3, 2024
|
|
Adding time entries to tickets in Autotask
|
|
1
|
1147
|
July 31, 2024
|
|
Between strings when the content has ' in them
|
|
2
|
381
|
July 23, 2024
|
|
Finding Tickets where First Response is still pending
|
|
1
|
411
|
July 22, 2024
|
|
Error when creating new attachments for a certain user
|
|
3
|
327
|
July 19, 2024
|
|
Creating a new Ticket and Adding Secondary Resource
|
|
2
|
339
|
July 15, 2024
|
|
Default Account for co-managed organization
|
|
5
|
925
|
July 12, 2024
|
|
Adding additional contact to tickets
|
|
6
|
1098
|
July 11, 2024
|
|
Create a Ticket if certain emails do not come In for x number of Days
|
|
4
|
411
|
July 11, 2024
|
|
Assigning IT Glue emails to client by name in subject
|
|
1
|
389
|
July 11, 2024
|
|
Extracting company name from subject and modifying a ticket
|
|
3
|
887
|
July 11, 2024
|
|
Proposal creation using a Template
|
|
4
|
498
|
July 9, 2024
|
|
Inconsistent UI? Bug or design
|
|
2
|
301
|
July 3, 2024
|
|
Extract First and Last name
|
|
7
|
481
|
June 29, 2024
|
|
Extraction error using after_string
|
|
2
|
372
|
June 26, 2024
|
|
Resources being added as contacts when responding to ticket in email
|
|
1
|
429
|
June 26, 2024
|
|
How do I setup a static contact when creating a ticket?
|
|
12
|
542
|
June 25, 2024
|
|
UDF Contents being cleared upon ticket update
|
|
2
|
345
|
June 21, 2024
|
|
Re-open a Ticket and put it back into unassigned with no resource attached
|
|
2
|
303
|
June 21, 2024
|
|
Cc'd resources being added as client additional contacts
|
|
2
|
870
|
June 19, 2024
|