|
From user being incorrect assigned as additional contact and not primary contact
|
|
8
|
482
|
March 24, 2025
|
|
Mail Rule Audit
|
|
1
|
178
|
March 19, 2025
|
|
Duplicate Contacts Being Created
|
|
1
|
230
|
March 19, 2025
|
|
Avoid contact being created for some addresses
|
|
2
|
812
|
March 19, 2025
|
|
Best way to handle multiple contacts with the same email address
|
|
1
|
507
|
March 8, 2025
|
|
Only import latest reply instead of entire email thread on an existing ticket
|
|
2
|
183
|
March 6, 2025
|
|
Find/Ignore Wildcards?
|
|
8
|
349
|
February 3, 2025
|
|
Multiple Contact Ticket Creation
|
|
5
|
240
|
January 27, 2025
|
|
Contact UDF Field
|
|
1
|
202
|
January 27, 2025
|
|
Ticket Category not showing
|
|
3
|
267
|
January 24, 2025
|
|
Between_strings with text with quotes in it
|
|
3
|
247
|
January 22, 2025
|
|
Ticket Search condition does not match custom variable value
|
|
2
|
228
|
January 20, 2025
|
|
Email Not Attaching to Ticket
|
|
4
|
249
|
January 15, 2025
|
|
Random Issue match contacts and account names
|
|
3
|
238
|
January 14, 2025
|
|
No Reply email address to update a field
|
|
7
|
572
|
January 10, 2025
|
|
Variable in ticket title
|
|
2
|
217
|
January 10, 2025
|
|
Latching onto custom fields in Autotask
|
|
4
|
410
|
January 7, 2025
|
|
Adding Numbers Together
|
|
6
|
1250
|
December 6, 2024
|
|
Assigning a contact from an email address in the body of an email alert
|
|
2
|
313
|
December 6, 2024
|
|
Processing Voice Mails into Autotask
|
|
8
|
1230
|
December 6, 2024
|
|
Parsing Error with Voicemail Attachments
|
|
1
|
264
|
December 6, 2024
|
|
Client Classification
|
|
2
|
273
|
November 29, 2024
|
|
API integrations in Sandbox and Production environments
|
|
1
|
472
|
November 7, 2024
|
|
Parse out Ticket from UPS Notice
|
|
1
|
299
|
November 2, 2024
|
|
Exception: QueryXML contains more than 1 UDF Field
|
|
6
|
358
|
October 24, 2024
|
|
Assigning a ticket to the Client Account Manager
|
|
5
|
275
|
October 21, 2024
|
|
Support for Webhook Actions?
|
|
3
|
477
|
October 18, 2024
|
|
How to set Due Date and Time for new AutoTask Ticket
|
|
3
|
1059
|
October 16, 2024
|
|
MSPintegrations Email Exception: Message from [email protected]
|
|
4
|
509
|
October 15, 2024
|
|
Feature Requests
|
|
1
|
295
|
October 11, 2024
|