|
Re-open a Ticket and put it back into unassigned with no resource attached
|
|
2
|
319
|
June 21, 2024
|
|
Cc'd resources being added as client additional contacts
|
|
2
|
920
|
June 19, 2024
|
|
Autotask rejected attachment because file size is too large
|
|
1
|
400
|
June 19, 2024
|
|
Re-opening tickets automatically based on Date
|
|
1
|
401
|
June 12, 2024
|
|
Recurring Ticket Templates
|
|
4
|
1266
|
June 12, 2024
|
|
Updating Tickets with Pre Configured Workflow but being able to specify ticket number
|
|
2
|
531
|
June 12, 2024
|
|
Error tickets created when regular ticket creation fails
|
|
1
|
381
|
June 12, 2024
|
|
Skip to the next item in the Iterate Array
|
|
2
|
359
|
June 3, 2024
|
|
Regx to Remove a String
|
|
1
|
399
|
May 22, 2024
|
|
Creating a Ticket with no email Subject
|
|
1
|
371
|
May 20, 2024
|
|
Creation of a project from a project template
|
|
2
|
428
|
May 17, 2024
|
|
Creation of new Contract and then addition of services to it
|
|
1
|
452
|
May 17, 2024
|
|
Need To Iterate Through an Array To Query AutoTask
|
|
1
|
394
|
May 16, 2024
|
|
Adding Email Attachment To Ticket Manually
|
|
1
|
475
|
May 8, 2024
|
|
Adding dashes to phone number output
|
|
5
|
1026
|
May 8, 2024
|
|
Matching company name when it's different in Autotask and the remote system
|
|
4
|
882
|
May 7, 2024
|
|
Assign company without email to latch on to
|
|
7
|
482
|
May 7, 2024
|
|
Processing Voice Mails into Autotask, pt 2: Create ticket by Account Number (not Contact)
|
|
6
|
789
|
May 3, 2024
|
|
Actions based on time ticket was logged
|
|
1
|
394
|
May 3, 2024
|
|
Checklists in tickets - check which items are ticked
|
|
1
|
557
|
April 25, 2024
|
|
Catch All Still Being Hit
|
|
1
|
340
|
April 25, 2024
|
|
Comparison using global barbels on both sides
|
|
3
|
310
|
April 23, 2024
|
|
Time Zone Conversion on Due Date
|
|
3
|
363
|
April 20, 2024
|
|
Need to see Result Size From a query
|
|
2
|
406
|
April 19, 2024
|
|
Unrecoverable error
|
|
4
|
340
|
April 18, 2024
|
|
Filtering When There are Multiple Email Addresses in the To: field
|
|
3
|
962
|
April 18, 2024
|
|
Reformatting Text
|
|
1
|
417
|
April 16, 2024
|
|
CatchAll - Dumping to Random Customer
|
|
3
|
520
|
April 18, 2024
|
|
Route - Unknown to a Separate Account
|
|
3
|
420
|
April 18, 2024
|
|
Serialnumber from e-mail
|
|
8
|
742
|
April 17, 2024
|