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Assigning IT Glue emails to client by name in subject
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1
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441
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July 11, 2024
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Extracting company name from subject and modifying a ticket
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3
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1028
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July 11, 2024
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Proposal creation using a Template
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4
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589
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July 9, 2024
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Inconsistent UI? Bug or design
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2
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348
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July 3, 2024
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Extract First and Last name
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7
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541
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June 29, 2024
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Extraction error using after_string
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2
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429
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June 26, 2024
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Resources being added as contacts when responding to ticket in email
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1
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489
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June 26, 2024
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How do I setup a static contact when creating a ticket?
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12
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679
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June 25, 2024
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UDF Contents being cleared upon ticket update
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2
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411
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June 21, 2024
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Re-open a Ticket and put it back into unassigned with no resource attached
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2
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357
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June 21, 2024
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Cc'd resources being added as client additional contacts
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2
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1129
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June 19, 2024
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Autotask rejected attachment because file size is too large
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1
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449
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June 19, 2024
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Re-opening tickets automatically based on Date
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1
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436
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June 12, 2024
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Recurring Ticket Templates
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4
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1466
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June 12, 2024
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Updating Tickets with Pre Configured Workflow but being able to specify ticket number
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2
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614
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June 12, 2024
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Error tickets created when regular ticket creation fails
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1
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417
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June 12, 2024
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Skip to the next item in the Iterate Array
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2
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393
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June 3, 2024
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Regx to Remove a String
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1
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430
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May 22, 2024
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Creating a Ticket with no email Subject
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1
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404
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May 20, 2024
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Creation of a project from a project template
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2
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473
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May 17, 2024
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Creation of new Contract and then addition of services to it
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1
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490
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May 17, 2024
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Need To Iterate Through an Array To Query AutoTask
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1
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425
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May 16, 2024
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Adding Email Attachment To Ticket Manually
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1
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538
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May 8, 2024
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Adding dashes to phone number output
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5
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1145
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May 8, 2024
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Matching company name when it's different in Autotask and the remote system
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4
|
1030
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May 7, 2024
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Assign company without email to latch on to
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7
|
538
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May 7, 2024
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Processing Voice Mails into Autotask, pt 2: Create ticket by Account Number (not Contact)
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6
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937
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May 3, 2024
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Actions based on time ticket was logged
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1
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438
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May 3, 2024
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Checklists in tickets - check which items are ticked
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1
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671
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April 25, 2024
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Catch All Still Being Hit
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1
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384
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April 25, 2024
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