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Service Incident Update - July 25, 2025 - US1
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0
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371
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July 25, 2025
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Anyone having an issue with contact lookup in autotask
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1
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397
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July 25, 2025
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Extracted Date is 90 Days Less than Todays Date
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5
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398
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July 25, 2025
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Intercept Tickets that are 90 days and older creating a new ticket with previous details attached
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15
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525
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July 25, 2025
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Iterate Missing Variable
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9
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454
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June 13, 2025
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Blank or incomplete dropdown lists
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5
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415
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June 2, 2025
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What's hiding in the array/test run
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3
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244
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May 28, 2025
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How to handle a scheduled task for every other week
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2
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350
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May 21, 2025
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Access to Email Headers
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5
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584
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May 13, 2025
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Has a page auto refresh been added?
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1
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1089
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May 8, 2025
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Forwarded email to hosted mailbox being added to ticket as contact
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3
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888
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May 7, 2025
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Sleep Step During Rule Processing
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11
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554
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May 2, 2025
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Vendor Emails into MSP
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1
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421
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April 30, 2025
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Unexplained expression matching
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1
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239
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April 13, 2025
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Not all UDFs being returned for Ticket
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2
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348
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April 11, 2025
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Email body stored as quoted email when it doesn't appear to be
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0
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325
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April 10, 2025
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ServiceNow Tickets into AutoTask
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3
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371
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April 2, 2025
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Reprocess email in different mailbox
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5
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386
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March 26, 2025
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From user being incorrect assigned as additional contact and not primary contact
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8
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602
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March 24, 2025
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Mail Rule Audit
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1
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261
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March 19, 2025
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Duplicate Contacts Being Created
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1
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311
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March 19, 2025
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Avoid contact being created for some addresses
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2
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1002
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March 19, 2025
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Best way to handle multiple contacts with the same email address
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1
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705
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March 8, 2025
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Only import latest reply instead of entire email thread on an existing ticket
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2
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255
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March 6, 2025
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Multiple Contact Ticket Creation
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5
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316
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January 27, 2025
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Contact UDF Field
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1
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269
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January 27, 2025
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Ticket Category not showing
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3
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371
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January 24, 2025
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Between_strings with text with quotes in it
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3
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344
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January 22, 2025
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Ticket Search condition does not match custom variable value
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2
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289
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January 20, 2025
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Email Not Attaching to Ticket
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4
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389
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January 15, 2025
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