|
Complete a ticket and add a note
|
|
4
|
310
|
October 8, 2024
|
|
Keeping text prior to brackets from a subject line
|
|
2
|
165
|
September 23, 2024
|
|
Account.ID 0 evaluating as null
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|
2
|
144
|
September 16, 2024
|
|
Contact being created on new hosted mailbox
|
|
1
|
155
|
September 9, 2024
|
|
Emails as attachments with Hosted Mailboxes vs Classic Addresses
|
|
2
|
469
|
September 9, 2024
|
|
Issue with Query
|
|
5
|
150
|
September 3, 2024
|
|
Adding time entries to tickets in Autotask
|
|
1
|
358
|
July 31, 2024
|
|
Between strings when the content has ' in them
|
|
2
|
213
|
July 23, 2024
|
|
Finding Tickets where First Response is still pending
|
|
1
|
225
|
July 22, 2024
|
|
Error when creating new attachments for a certain user
|
|
3
|
173
|
July 19, 2024
|
|
Creating a new Ticket and Adding Secondary Resource
|
|
2
|
193
|
July 15, 2024
|
|
Default Account for co-managed organization
|
|
5
|
336
|
July 12, 2024
|
|
Adding additional contact to tickets
|
|
6
|
440
|
July 11, 2024
|
|
Create a Ticket if certain emails do not come In for x number of Days
|
|
4
|
200
|
July 11, 2024
|
|
Assigning IT Glue emails to client by name in subject
|
|
1
|
225
|
July 11, 2024
|
|
Extracting company name from subject and modifying a ticket
|
|
3
|
475
|
July 11, 2024
|
|
Proposal creation using a Template
|
|
4
|
233
|
July 9, 2024
|
|
New (Pending) Updates for June, 2024
|
|
3
|
273
|
July 4, 2024
|
|
Inconsistent UI? Bug or design
|
|
2
|
154
|
July 3, 2024
|
|
Extract First and Last name
|
|
7
|
313
|
June 29, 2024
|
|
Extraction error using after_string
|
|
2
|
202
|
June 26, 2024
|
|
Resources being added as contacts when responding to ticket in email
|
|
1
|
259
|
June 26, 2024
|
|
How do I setup a static contact when creating a ticket?
|
|
12
|
285
|
June 25, 2024
|
|
UDF Contents being cleared upon ticket update
|
|
2
|
195
|
June 21, 2024
|
|
Re-open a Ticket and put it back into unassigned with no resource attached
|
|
2
|
159
|
June 21, 2024
|
|
Cc'd resources being added as client additional contacts
|
|
2
|
295
|
June 19, 2024
|
|
Autotask rejected attachment because file size is too large
|
|
1
|
192
|
June 19, 2024
|
|
Re-opening tickets automatically based on Date
|
|
1
|
192
|
June 12, 2024
|
|
Recurring Ticket Templates
|
|
4
|
250
|
June 12, 2024
|
|
Updating Tickets with Pre Configured Workflow but being able to specify ticket number
|
|
2
|
200
|
June 12, 2024
|