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Populate a UDF with text from an email
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|
2
|
558
|
November 22, 2023
|
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Tagging Ticket based on content of email/subject
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|
6
|
1328
|
November 21, 2023
|
|
Indenting Checklist Items
|
|
4
|
452
|
November 21, 2023
|
|
Vendor communications
|
|
2
|
835
|
November 17, 2023
|
|
Slowing down the email ingestion process
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|
1
|
504
|
November 15, 2023
|
|
Rule to include UDF
|
|
7
|
466
|
November 14, 2023
|
|
Issue Type Inactive - Re-enabled
|
|
2
|
375
|
November 8, 2023
|
|
🍂 October updates
|
|
0
|
593
|
November 6, 2023
|
|
Parsing of Project communication
|
|
4
|
424
|
November 3, 2023
|
|
Looking for guidance on using the "iterate through multiple items in an array" function
|
|
1
|
409
|
November 1, 2023
|
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Send email when ticket is older than reopen period
|
|
7
|
662
|
November 2, 2023
|
|
Incoming emails to map to existing ticket if available
|
|
4
|
912
|
October 31, 2023
|
|
Parsing Blackpoint Alerts in
|
|
10
|
691
|
October 29, 2023
|
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Updated - Docs - Company Info
|
|
1
|
443
|
October 27, 2023
|
|
Broken Link on ChangeLog
|
|
0
|
375
|
October 27, 2023
|
|
Field greyed out whilst trying to use UDF
|
|
6
|
344
|
October 27, 2023
|
|
🍃 September updates
|
|
0
|
655
|
September 29, 2023
|
|
Auto Closing Tickets if time is less than 30 minutes and repeat offenders
|
|
5
|
961
|
October 25, 2023
|
|
What is the best way to update a ticket and then close?
|
|
1
|
570
|
October 25, 2023
|
|
Configuration Item - Product Category
|
|
4
|
490
|
October 25, 2023
|
|
Some MS Defender email alerts have NULL body
|
|
9
|
514
|
October 25, 2023
|
|
Feature Suggestion - Last Page
|
|
2
|
469
|
October 20, 2023
|
|
Global Variables in the Rule Expression
|
|
3
|
390
|
October 17, 2023
|
|
Inbound Email - Problem and Incidents
|
|
6
|
649
|
October 16, 2023
|
|
Create a ticket when no email was sent
|
|
1
|
437
|
October 12, 2023
|
|
Adding a Configuration Item to a Ticket
|
|
4
|
947
|
October 11, 2023
|
|
Formatting within the description field
|
|
1
|
777
|
October 6, 2023
|
|
Fields for all sent to and Copied email addresses
|
|
1
|
503
|
October 4, 2023
|
|
Setting Location on a ticket
|
|
1
|
579
|
October 4, 2023
|
|
Creating a new Subissue
|
|
1
|
593
|
October 3, 2023
|