|
Incoming emails to map to existing ticket if available
|
|
4
|
662
|
October 31, 2023
|
|
Parsing Blackpoint Alerts in
|
|
10
|
525
|
October 29, 2023
|
|
Updated - Docs - Company Info
|
|
1
|
366
|
October 27, 2023
|
|
Broken Link on ChangeLog
|
|
0
|
298
|
October 27, 2023
|
|
Field greyed out whilst trying to use UDF
|
|
6
|
276
|
October 27, 2023
|
|
🍃 September updates
|
|
0
|
579
|
September 29, 2023
|
|
Auto Closing Tickets if time is less than 30 minutes and repeat offenders
|
|
5
|
809
|
October 25, 2023
|
|
What is the best way to update a ticket and then close?
|
|
1
|
481
|
October 25, 2023
|
|
Configuration Item - Product Category
|
|
4
|
411
|
October 25, 2023
|
|
Some MS Defender email alerts have NULL body
|
|
9
|
396
|
October 25, 2023
|
|
Feature Suggestion - Last Page
|
|
2
|
419
|
October 20, 2023
|
|
Global Variables in the Rule Expression
|
|
3
|
332
|
October 17, 2023
|
|
Inbound Email - Problem and Incidents
|
|
6
|
511
|
October 16, 2023
|
|
Create a ticket when no email was sent
|
|
1
|
356
|
October 12, 2023
|
|
Adding a Configuration Item to a Ticket
|
|
4
|
791
|
October 11, 2023
|
|
Formatting within the description field
|
|
1
|
615
|
October 6, 2023
|
|
Fields for all sent to and Copied email addresses
|
|
1
|
428
|
October 4, 2023
|
|
Setting Location on a ticket
|
|
1
|
473
|
October 4, 2023
|
|
Creating a new Subissue
|
|
1
|
482
|
October 3, 2023
|
|
Setting the Work Type on ticket creation
|
|
1
|
406
|
September 28, 2023
|
|
Creating a new Autotask contact with no email address
|
|
2
|
686
|
September 28, 2023
|
|
How to automatically create new tickets for many contracts
|
|
0
|
542
|
September 27, 2023
|
|
How to determine the correct ContractServiceID when creating a new Autotask ticket
|
|
0
|
639
|
September 27, 2023
|
|
August update ⛱
|
|
0
|
488
|
August 25, 2023
|
|
New Account Filter in Autotask Create New Ticket Step
|
|
0
|
595
|
August 13, 2023
|
|
A few minor bug fixes
|
|
0
|
373
|
January 25, 2023
|
|
Added "not like" operator for Autotask API queries
|
|
0
|
409
|
January 20, 2023
|
|
Additional fields for email addresses
|
|
0
|
572
|
January 20, 2023
|
|
Increased Maximum Size for Incoming Emails
|
|
0
|
567
|
January 11, 2023
|
|
Release: API v2.62.2
|
|
0
|
491
|
December 19, 2022
|