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Attachments in tickets
|
|
5
|
459
|
December 12, 2023
|
|
Comparing a custom property to another custom property
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|
1
|
385
|
December 12, 2023
|
|
Getting a configuration item by Reference Name
|
|
2
|
309
|
December 11, 2023
|
|
Exception: "Error Fetching http headers"
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2
|
677
|
December 10, 2023
|
|
Create Attachments in Ticket, options greyed out
|
|
2
|
247
|
December 8, 2023
|
|
Matching on subjects
|
|
3
|
303
|
December 8, 2023
|
|
Allow variables in "Default Account if no match" field
|
|
1
|
281
|
December 8, 2023
|
|
Time Entry - Internal Notes visible to Co-managing Users
|
|
2
|
416
|
December 6, 2023
|
|
Automatically Create and Update Contact groups for Accounts
|
|
4
|
651
|
November 28, 2023
|
|
Populate a UDF with text from an email
|
|
2
|
429
|
November 22, 2023
|
|
Tagging Ticket based on content of email/subject
|
|
6
|
1036
|
November 21, 2023
|
|
Indenting Checklist Items
|
|
4
|
379
|
November 21, 2023
|
|
Vendor communications
|
|
2
|
721
|
November 17, 2023
|
|
Slowing down the email ingestion process
|
|
1
|
426
|
November 15, 2023
|
|
Rule to include UDF
|
|
7
|
360
|
November 14, 2023
|
|
Issue Type Inactive - Re-enabled
|
|
2
|
300
|
November 8, 2023
|
|
Parsing of Project communication
|
|
4
|
345
|
November 3, 2023
|
|
Looking for guidance on using the "iterate through multiple items in an array" function
|
|
1
|
315
|
November 1, 2023
|
|
Send email when ticket is older than reopen period
|
|
7
|
485
|
November 2, 2023
|
|
Incoming emails to map to existing ticket if available
|
|
4
|
657
|
October 31, 2023
|
|
Parsing Blackpoint Alerts in
|
|
10
|
522
|
October 29, 2023
|
|
Field greyed out whilst trying to use UDF
|
|
6
|
275
|
October 27, 2023
|
|
Auto Closing Tickets if time is less than 30 minutes and repeat offenders
|
|
5
|
801
|
October 25, 2023
|
|
What is the best way to update a ticket and then close?
|
|
1
|
479
|
October 25, 2023
|
|
Configuration Item - Product Category
|
|
4
|
409
|
October 25, 2023
|
|
Some MS Defender email alerts have NULL body
|
|
9
|
395
|
October 25, 2023
|
|
Feature Suggestion - Last Page
|
|
2
|
417
|
October 20, 2023
|
|
Global Variables in the Rule Expression
|
|
3
|
331
|
October 17, 2023
|
|
Inbound Email - Problem and Incidents
|
|
6
|
507
|
October 16, 2023
|
|
Create a ticket when no email was sent
|
|
1
|
356
|
October 12, 2023
|