|
Set Line of Business on Ticket at Creation
|
|
4
|
474
|
December 20, 2023
|
|
Creating Appointment
|
|
2
|
417
|
December 18, 2023
|
|
Updating Account ID of Installed Product
|
|
5
|
399
|
December 14, 2023
|
|
Access To Email Received Date
|
|
2
|
365
|
December 14, 2023
|
|
Attachments in tickets
|
|
5
|
495
|
December 12, 2023
|
|
Comparing a custom property to another custom property
|
|
1
|
423
|
December 12, 2023
|
|
Getting a configuration item by Reference Name
|
|
2
|
337
|
December 11, 2023
|
|
Exception: "Error Fetching http headers"
|
|
2
|
725
|
December 10, 2023
|
|
Create Attachments in Ticket, options greyed out
|
|
2
|
283
|
December 8, 2023
|
|
Matching on subjects
|
|
3
|
329
|
December 8, 2023
|
|
Allow variables in "Default Account if no match" field
|
|
1
|
313
|
December 8, 2023
|
|
Time Entry - Internal Notes visible to Co-managing Users
|
|
2
|
471
|
December 6, 2023
|
|
Automatically Create and Update Contact groups for Accounts
|
|
4
|
746
|
November 28, 2023
|
|
Populate a UDF with text from an email
|
|
2
|
459
|
November 22, 2023
|
|
Tagging Ticket based on content of email/subject
|
|
6
|
1196
|
November 21, 2023
|
|
Indenting Checklist Items
|
|
4
|
405
|
November 21, 2023
|
|
Vendor communications
|
|
2
|
772
|
November 17, 2023
|
|
Slowing down the email ingestion process
|
|
1
|
457
|
November 15, 2023
|
|
Rule to include UDF
|
|
7
|
403
|
November 14, 2023
|
|
Issue Type Inactive - Re-enabled
|
|
2
|
334
|
November 8, 2023
|
|
Parsing of Project communication
|
|
4
|
380
|
November 3, 2023
|
|
Looking for guidance on using the "iterate through multiple items in an array" function
|
|
1
|
371
|
November 1, 2023
|
|
Send email when ticket is older than reopen period
|
|
7
|
559
|
November 2, 2023
|
|
Incoming emails to map to existing ticket if available
|
|
4
|
805
|
October 31, 2023
|
|
Parsing Blackpoint Alerts in
|
|
10
|
599
|
October 29, 2023
|
|
Field greyed out whilst trying to use UDF
|
|
6
|
301
|
October 27, 2023
|
|
Auto Closing Tickets if time is less than 30 minutes and repeat offenders
|
|
5
|
870
|
October 25, 2023
|
|
What is the best way to update a ticket and then close?
|
|
1
|
515
|
October 25, 2023
|
|
Configuration Item - Product Category
|
|
4
|
445
|
October 25, 2023
|
|
Some MS Defender email alerts have NULL body
|
|
9
|
436
|
October 25, 2023
|