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Comparing a custom property to another custom property
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1
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563
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December 12, 2023
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Getting a configuration item by Reference Name
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2
|
483
|
December 11, 2023
|
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Exception: "Error Fetching http headers"
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2
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865
|
December 10, 2023
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Create Attachments in Ticket, options greyed out
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2
|
412
|
December 8, 2023
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Matching on subjects
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3
|
461
|
December 8, 2023
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Allow variables in "Default Account if no match" field
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1
|
473
|
December 8, 2023
|
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Time Entry - Internal Notes visible to Co-managing Users
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2
|
655
|
December 6, 2023
|
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Automatically Create and Update Contact groups for Accounts
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4
|
1147
|
November 28, 2023
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Populate a UDF with text from an email
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2
|
660
|
November 22, 2023
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Tagging Ticket based on content of email/subject
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6
|
1565
|
November 21, 2023
|
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Indenting Checklist Items
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4
|
520
|
November 21, 2023
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Vendor communications
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|
2
|
990
|
November 17, 2023
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Slowing down the email ingestion process
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|
1
|
643
|
November 15, 2023
|
|
Rule to include UDF
|
|
7
|
566
|
November 14, 2023
|
|
Issue Type Inactive - Re-enabled
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|
2
|
443
|
November 8, 2023
|
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Parsing of Project communication
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4
|
498
|
November 3, 2023
|
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Looking for guidance on using the "iterate through multiple items in an array" function
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1
|
478
|
November 1, 2023
|
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Send email when ticket is older than reopen period
|
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7
|
823
|
November 2, 2023
|
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Incoming emails to map to existing ticket if available
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|
4
|
1080
|
October 31, 2023
|
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Parsing Blackpoint Alerts in
|
|
10
|
855
|
October 29, 2023
|
|
Field greyed out whilst trying to use UDF
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6
|
427
|
October 27, 2023
|
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Auto Closing Tickets if time is less than 30 minutes and repeat offenders
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|
5
|
1097
|
October 25, 2023
|
|
What is the best way to update a ticket and then close?
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|
1
|
665
|
October 25, 2023
|
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Configuration Item - Product Category
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4
|
601
|
October 25, 2023
|
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Some MS Defender email alerts have NULL body
|
|
9
|
730
|
October 25, 2023
|
|
Feature Suggestion - Last Page
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|
2
|
530
|
October 20, 2023
|
|
Global Variables in the Rule Expression
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|
3
|
488
|
October 17, 2023
|
|
Inbound Email - Problem and Incidents
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|
6
|
798
|
October 16, 2023
|
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Create a ticket when no email was sent
|
|
1
|
507
|
October 12, 2023
|
|
Adding a Configuration Item to a Ticket
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|
4
|
1102
|
October 11, 2023
|