|
Send email when ticket is older than reopen period
|
|
7
|
672
|
November 2, 2023
|
|
Incoming emails to map to existing ticket if available
|
|
4
|
923
|
October 31, 2023
|
|
Parsing Blackpoint Alerts in
|
|
10
|
701
|
October 29, 2023
|
|
Field greyed out whilst trying to use UDF
|
|
6
|
351
|
October 27, 2023
|
|
Auto Closing Tickets if time is less than 30 minutes and repeat offenders
|
|
5
|
969
|
October 25, 2023
|
|
What is the best way to update a ticket and then close?
|
|
1
|
576
|
October 25, 2023
|
|
Configuration Item - Product Category
|
|
4
|
495
|
October 25, 2023
|
|
Some MS Defender email alerts have NULL body
|
|
9
|
523
|
October 25, 2023
|
|
Feature Suggestion - Last Page
|
|
2
|
473
|
October 20, 2023
|
|
Global Variables in the Rule Expression
|
|
3
|
396
|
October 17, 2023
|
|
Inbound Email - Problem and Incidents
|
|
6
|
657
|
October 16, 2023
|
|
Create a ticket when no email was sent
|
|
1
|
438
|
October 12, 2023
|
|
Adding a Configuration Item to a Ticket
|
|
4
|
955
|
October 11, 2023
|
|
Formatting within the description field
|
|
1
|
780
|
October 6, 2023
|
|
Fields for all sent to and Copied email addresses
|
|
1
|
509
|
October 4, 2023
|
|
Setting Location on a ticket
|
|
1
|
582
|
October 4, 2023
|
|
Creating a new Subissue
|
|
1
|
596
|
October 3, 2023
|
|
Setting the Work Type on ticket creation
|
|
1
|
514
|
September 28, 2023
|
|
Creating a new Autotask contact with no email address
|
|
2
|
913
|
September 28, 2023
|