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Service Incident - August 26, 2025 - US1
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0
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239
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August 26, 2025
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An exception was encountered: Field 'email.cc' is not iterable
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4
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169
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August 21, 2025
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Soap Errors with attachments
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3
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262
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July 29, 2025
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Service Incident Update - July 25, 2025 - US1
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0
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377
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July 25, 2025
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Anyone having an issue with contact lookup in autotask
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1
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406
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July 25, 2025
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Extracted Date is 90 Days Less than Todays Date
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5
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409
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July 25, 2025
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Intercept Tickets that are 90 days and older creating a new ticket with previous details attached
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15
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552
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July 25, 2025
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Iterate Missing Variable
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9
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464
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June 13, 2025
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Blank or incomplete dropdown lists
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5
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423
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June 2, 2025
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What's hiding in the array/test run
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3
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255
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May 28, 2025
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How to handle a scheduled task for every other week
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2
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354
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May 21, 2025
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Access to Email Headers
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5
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605
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May 13, 2025
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Has a page auto refresh been added?
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1
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1092
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May 8, 2025
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Forwarded email to hosted mailbox being added to ticket as contact
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3
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894
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May 7, 2025
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Sleep Step During Rule Processing
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11
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561
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May 2, 2025
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Vendor Emails into MSP
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1
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425
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April 30, 2025
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Unexplained expression matching
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1
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246
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April 13, 2025
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Not all UDFs being returned for Ticket
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2
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355
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April 11, 2025
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Email body stored as quoted email when it doesn't appear to be
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0
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339
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April 10, 2025
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ServiceNow Tickets into AutoTask
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3
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382
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April 2, 2025
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Reprocess email in different mailbox
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5
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395
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March 26, 2025
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From user being incorrect assigned as additional contact and not primary contact
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8
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611
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March 24, 2025
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Mail Rule Audit
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1
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270
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March 19, 2025
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Duplicate Contacts Being Created
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1
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317
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March 19, 2025
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Avoid contact being created for some addresses
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2
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1028
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March 19, 2025
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Best way to handle multiple contacts with the same email address
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1
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730
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March 8, 2025
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Only import latest reply instead of entire email thread on an existing ticket
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2
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262
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March 6, 2025
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Multiple Contact Ticket Creation
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5
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322
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January 27, 2025
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Contact UDF Field
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1
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276
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January 27, 2025
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Ticket Category not showing
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3
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383
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January 24, 2025
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