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Strip content from emails before creating a ticket
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4
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131
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March 1, 2024
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Replicating Impact / Urgency priority matrix with web form
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1
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82
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February 26, 2024
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If/Then Query based on sender email address
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2
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134
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February 26, 2024
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Add Attachment to Project Note
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1
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92
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February 20, 2024
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Global update on Installed Products
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7
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185
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February 19, 2024
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Global Variables and Conditions
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2
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140
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February 18, 2024
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Accessing Users
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4
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61
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February 17, 2024
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How to automatically notify Front of newly-created Autotask tickets
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5
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51
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February 16, 2024
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Remove Fwd: from "Support - Process Forwarded Message or stop if sender not a valid Autotask Resource" template
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1
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57
|
February 16, 2024
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Add internal note for "Support - Process Forwarded Message or stop if sender not a valid Autotask Resource" template
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0
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98
|
February 16, 2024
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Auto create ticket if needing to send an email to a client
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2
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57
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February 11, 2024
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Creating a catch all
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1
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55
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February 9, 2024
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Project with Subtask
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1
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46
|
February 8, 2024
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Iteration Through items and creating a ticket
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11
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69
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February 5, 2024
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Autotask API Rejects calls made too quickly in succession
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3
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69
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February 5, 2024
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Performing a split on Custom Variable
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3
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56
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February 2, 2024
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Account ID parsing failing when using multiple TO addresses (I think)
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10
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191
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February 2, 2024
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How to set up the rule to send/Forward the alert to a different email instead of creating a ticket
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1
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95
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January 30, 2024
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Email Exceptions - processed emails not attached
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2
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76
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January 21, 2024
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Beta Announcement: Nested History Log Views 😎
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1
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88
|
January 18, 2024
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How to prevent updates to "complete" tickets
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2
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106
|
January 12, 2024
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Set Priority from message info
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1
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88
|
January 11, 2024
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How to prevent "completed" tickets from being re-opened
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5
|
241
|
January 11, 2024
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Using Contains To Find Ticket in Auto Task
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13
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75
|
January 10, 2024
|
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Email contact that does not live in AT
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10
|
145
|
January 5, 2024
|
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Failing Regex Match
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1
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72
|
January 5, 2024
|
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Query if ticket is closed
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5
|
77
|
January 5, 2024
|
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Getting an Installed Product by a Custom User Defined Field
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1
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72
|
December 30, 2023
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Wait for Autotask
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16
|
161
|
December 20, 2023
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Set Line of Business on Ticket at Creation
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4
|
103
|
December 20, 2023
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