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Assigning a ticket to the Client Account Manager
|
|
5
|
160
|
October 21, 2024
|
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Support for Webhook Actions?
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3
|
326
|
October 18, 2024
|
|
Vendor Emails into MSP
|
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0
|
178
|
October 18, 2024
|
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How to set Due Date and Time for new AutoTask Ticket
|
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3
|
346
|
October 16, 2024
|
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MSPintegrations Email Exception: Message from [email protected]
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4
|
251
|
October 15, 2024
|
|
How to create Autotask tickets from PRTG alerts, and associate those tickets to the correct Account and Configuration Item
|
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0
|
253
|
October 11, 2024
|
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Create multiple tickets from a list of actions in a ticket note
|
|
0
|
208
|
October 11, 2024
|
|
Feature Requests
|
|
1
|
190
|
October 11, 2024
|
|
Complete a ticket and add a note
|
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4
|
343
|
October 8, 2024
|
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Keeping text prior to brackets from a subject line
|
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2
|
186
|
September 23, 2024
|
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Account.ID 0 evaluating as null
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2
|
175
|
September 16, 2024
|
|
Contact being created on new hosted mailbox
|
|
1
|
168
|
September 9, 2024
|
|
Emails as attachments with Hosted Mailboxes vs Classic Addresses
|
|
2
|
492
|
September 9, 2024
|
|
Issue with Query
|
|
5
|
175
|
September 3, 2024
|
|
Adding time entries to tickets in Autotask
|
|
1
|
438
|
July 31, 2024
|
|
Between strings when the content has ' in them
|
|
2
|
233
|
July 23, 2024
|
|
Finding Tickets where First Response is still pending
|
|
1
|
269
|
July 22, 2024
|
|
Error when creating new attachments for a certain user
|
|
3
|
193
|
July 19, 2024
|
|
Creating a new Ticket and Adding Secondary Resource
|
|
2
|
213
|
July 15, 2024
|
|
Default Account for co-managed organization
|
|
5
|
386
|
July 12, 2024
|
|
Adding additional contact to tickets
|
|
6
|
520
|
July 11, 2024
|
|
Create a Ticket if certain emails do not come In for x number of Days
|
|
4
|
212
|
July 11, 2024
|
|
Assigning IT Glue emails to client by name in subject
|
|
1
|
238
|
July 11, 2024
|
|
Extracting company name from subject and modifying a ticket
|
|
3
|
524
|
July 11, 2024
|
|
Proposal creation using a Template
|
|
4
|
257
|
July 9, 2024
|
|
New (Pending) Updates for June, 2024
|
|
3
|
298
|
July 4, 2024
|
|
Inconsistent UI? Bug or design
|
|
2
|
169
|
July 3, 2024
|
|
Extract First and Last name
|
|
7
|
330
|
June 29, 2024
|
|
Extraction error using after_string
|
|
2
|
226
|
June 26, 2024
|
|
Resources being added as contacts when responding to ticket in email
|
|
1
|
274
|
June 26, 2024
|