|
Forwarded email to hosted mailbox being added to ticket as contact
|
|
3
|
824
|
May 7, 2025
|
|
Sleep Step During Rule Processing
|
|
11
|
515
|
May 2, 2025
|
|
Vendor Emails into MSP
|
|
1
|
372
|
April 30, 2025
|
|
Unexplained expression matching
|
|
1
|
201
|
April 13, 2025
|
|
Not all UDFs being returned for Ticket
|
|
2
|
291
|
April 11, 2025
|
|
Email body stored as quoted email when it doesn't appear to be
|
|
0
|
272
|
April 10, 2025
|
|
ServiceNow Tickets into AutoTask
|
|
3
|
305
|
April 2, 2025
|
|
Reprocess email in different mailbox
|
|
5
|
331
|
March 26, 2025
|
|
From user being incorrect assigned as additional contact and not primary contact
|
|
8
|
530
|
March 24, 2025
|
|
Mail Rule Audit
|
|
1
|
219
|
March 19, 2025
|
|
Duplicate Contacts Being Created
|
|
1
|
273
|
March 19, 2025
|
|
Avoid contact being created for some addresses
|
|
2
|
889
|
March 19, 2025
|
|
Best way to handle multiple contacts with the same email address
|
|
1
|
585
|
March 8, 2025
|
|
Only import latest reply instead of entire email thread on an existing ticket
|
|
2
|
219
|
March 6, 2025
|
|
Find/Ignore Wildcards?
|
|
8
|
387
|
February 3, 2025
|
|
Multiple Contact Ticket Creation
|
|
5
|
280
|
January 27, 2025
|
|
Contact UDF Field
|
|
1
|
233
|
January 27, 2025
|
|
Ticket Category not showing
|
|
3
|
313
|
January 24, 2025
|
|
Between_strings with text with quotes in it
|
|
3
|
293
|
January 22, 2025
|
|
Ticket Search condition does not match custom variable value
|
|
2
|
256
|
January 20, 2025
|
|
Email Not Attaching to Ticket
|
|
4
|
309
|
January 15, 2025
|
|
Random Issue match contacts and account names
|
|
3
|
286
|
January 14, 2025
|
|
No Reply email address to update a field
|
|
7
|
625
|
January 10, 2025
|
|
Variable in ticket title
|
|
2
|
262
|
January 10, 2025
|
|
Latching onto custom fields in Autotask
|
|
4
|
480
|
January 7, 2025
|
|
Adding Numbers Together
|
|
6
|
1311
|
December 6, 2024
|
|
Assigning a contact from an email address in the body of an email alert
|
|
2
|
345
|
December 6, 2024
|
|
Processing Voice Mails into Autotask
|
|
8
|
1375
|
December 6, 2024
|
|
Parsing Error with Voicemail Attachments
|
|
1
|
312
|
December 6, 2024
|
|
Client Classification
|
|
2
|
311
|
November 29, 2024
|