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Global Variables and Conditions
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2
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383
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February 18, 2024
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Accessing Users
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4
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257
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February 17, 2024
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How to automatically notify Front of newly-created Autotask tickets
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5
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341
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February 16, 2024
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Remove Fwd: from "Support - Process Forwarded Message or stop if sender not a valid Autotask Resource" template
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1
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220
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February 16, 2024
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Add internal note for "Support - Process Forwarded Message or stop if sender not a valid Autotask Resource" template
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0
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274
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February 16, 2024
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Auto create ticket if needing to send an email to a client
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2
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239
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February 11, 2024
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Creating a catch all
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1
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280
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February 9, 2024
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Project with Subtask
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1
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253
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February 8, 2024
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Iteration Through items and creating a ticket
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11
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302
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February 5, 2024
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Autotask API Rejects calls made too quickly in succession
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3
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428
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February 5, 2024
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Performing a split on Custom Variable
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3
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231
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February 2, 2024
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Account ID parsing failing when using multiple TO addresses (I think)
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10
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590
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February 2, 2024
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How to set up the rule to send/Forward the alert to a different email instead of creating a ticket
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1
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296
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January 30, 2024
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Email Exceptions - processed emails not attached
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2
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252
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January 21, 2024
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Beta Announcement: Nested History Log Views 😎
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1
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421
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January 18, 2024
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How to prevent updates to "complete" tickets
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2
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576
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January 12, 2024
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Set Priority from message info
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1
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267
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January 11, 2024
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How to prevent "completed" tickets from being re-opened
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5
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1341
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January 11, 2024
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Using Contains To Find Ticket in Auto Task
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13
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246
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January 10, 2024
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Email contact that does not live in AT
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10
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390
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January 5, 2024
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Failing Regex Match
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1
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260
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January 5, 2024
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Query if ticket is closed
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5
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396
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January 5, 2024
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Getting an Installed Product by a Custom User Defined Field
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1
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253
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December 30, 2023
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Wait for Autotask
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16
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586
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December 20, 2023
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Set Line of Business on Ticket at Creation
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4
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387
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December 20, 2023
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Creating Appointment
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2
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333
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December 18, 2023
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Able to view deleted posts
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2
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387
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December 18, 2023
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Updating Account ID of Installed Product
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5
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287
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December 14, 2023
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Access To Email Received Date
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2
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282
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December 14, 2023
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Attachments in tickets
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5
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407
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December 12, 2023
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