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Assigning IT Glue emails to client by name in subject
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1
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427
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July 11, 2024
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Extracting company name from subject and modifying a ticket
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3
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994
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July 11, 2024
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Proposal creation using a Template
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4
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564
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July 9, 2024
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New (Pending) Updates for June, 2024
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3
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609
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July 4, 2024
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Inconsistent UI? Bug or design
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2
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336
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July 3, 2024
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Extract First and Last name
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7
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522
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June 29, 2024
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Extraction error using after_string
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2
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414
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June 26, 2024
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Resources being added as contacts when responding to ticket in email
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1
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475
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June 26, 2024
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How do I setup a static contact when creating a ticket?
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12
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643
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June 25, 2024
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UDF Contents being cleared upon ticket update
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2
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390
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June 21, 2024
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Re-open a Ticket and put it back into unassigned with no resource attached
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2
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340
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June 21, 2024
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Cc'd resources being added as client additional contacts
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2
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1017
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June 19, 2024
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Autotask rejected attachment because file size is too large
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1
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423
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June 19, 2024
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Re-opening tickets automatically based on Date
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1
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416
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June 12, 2024
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Recurring Ticket Templates
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4
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1370
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June 12, 2024
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Updating Tickets with Pre Configured Workflow but being able to specify ticket number
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2
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573
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June 12, 2024
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Error tickets created when regular ticket creation fails
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1
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403
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June 12, 2024
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Skip to the next item in the Iterate Array
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2
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377
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June 3, 2024
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Regx to Remove a String
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1
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416
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May 22, 2024
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Creating a Ticket with no email Subject
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1
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388
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May 20, 2024
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Creation of a project from a project template
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2
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452
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May 17, 2024
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Creation of new Contract and then addition of services to it
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1
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470
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May 17, 2024
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Need To Iterate Through an Array To Query AutoTask
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1
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407
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May 16, 2024
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Adding Email Attachment To Ticket Manually
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1
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508
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May 8, 2024
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Adding dashes to phone number output
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5
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1091
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May 8, 2024
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Matching company name when it's different in Autotask and the remote system
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4
|
959
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May 7, 2024
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Assign company without email to latch on to
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7
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511
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May 7, 2024
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Processing Voice Mails into Autotask, pt 2: Create ticket by Account Number (not Contact)
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6
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869
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May 3, 2024
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Actions based on time ticket was logged
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1
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418
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May 3, 2024
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Checklists in tickets - check which items are ticked
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1
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637
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April 25, 2024
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